Support
Your Success
Don’t worry! Questions come up, and we’re available to provide answers and customized solutions for learning and administrative support.
Comprehensive Tailored Support
Our support goes beyond administering your system—we offer customized solutions and encourage your active participation in assessing our content and helping us shape our curriculum.
Support services
Administrative or learner technical support.
Content reception assessment
Content Reception Assessment via Surveys.
Custom learning solutions
Consult with an expert on your learning needs and program development. Establish mentorships and onboarding programs. Customized learning development for company policies and procedures.
Proactive learner support
Our Learner Success Team identifies those learners who aren’t engaging successfully or are having difficulty in certain areas and works directly with the learner to get them on track.
More Than Your Typical Support
At Escal8, our top priority is your team’s success! We have developed world-class support services that provide thoughtful, comprehensive guidance and assistance to you, the business leader, and your learners.
Administratively, our support team will ensure your learning platform provides the curriculum, tracking, and analytics necessary to manage your professional development program proactively. And for your learners—we offer direct, industry-leading support throughout their learning journey, as well as informal community support through our forums and peer connections.
We’ve Got Answers!
If my company has already created some courses, could I add them to yours?
Yes. You may use your company’ developed courses and resources and integrate them with Escal8’s offerings. Additionally, if you are looking to develop customized courses and resources and need assistance in doing so, Escal8 is here to help.
Do I need an LMS to start or can I get just the courses?
Our courses have a high-level of technology so that video, interactive activities, scenarios, games and more can be delivered to your learners. These courses are best to live on a Learning Management System (LMS) so they will work properly and track the completion.
Is there a minimum of associates I need to have to hire your services?
No. At Escal8, we believe in the power of continuous learning. Therefore, we will work with your company’s specific needs to deliver a solution that will take you to the next level.
If I'm not in the Multifamily or Real Estate business is this still valuable?
Yes. Our learning opportunities are extremely diverse and can develop people no matter the industry. Whether is it leadership, sales, customer service, DEI, or much more, we can create a tailored program to support your learners.
Can I integrate your platform to my HR System, my webconferencing system, my e-mail provider, etc.?
Yes. Our powerful platform will allow integrations with systems such as CRMs, Web conferencing, HRIS platforms and much more.
Can I brand the platform?
Absolutely. We will work with you to set up your platform based on your branding guidelines so that your learners have a seamless experience
Can I brand the courses?
Course logos and images in the description can be modified. However, one of the advantages of working with Escal8 is that you gain access to many professional publishers such as Harvard Education, TED, Blinkist and more. We believe your program will gain credibility with your team when they see these top-notch brands. However, for courses you create, you have the full ability to brand them.
If I'm only interested in the monthly webinars, is there a way to do it?
Those interested in monthly webinars may sign up for them through your organization.
